Bakeries listed on Ovenlicious are listed into two types of categories depending upon the delivery criteria. The bakeries categorised as “Ovenlicious Fulfilled” are making use of our delivery partners, where we will be handling the entire order, from fulfilment to delivery. Generally, all cakes are prepared within 3 hours except designer and customised cakes. Therefore, all the orders can be delivered within 3-4 hours after the order has been placed. Delivery charges are levied on all orders depending upon the delivery area.
The other bakeries may have their delivery fleet which they use to deliver your order. In such cases, we will share your order details with them, however, it’s their responsibility to deliver the product. We do have strict guidelines to ensure seamless customer satisfaction and timely deliveries, but if you’re not satisfied by the delivery, please contact us at firstname.lastname@example.org and we will be happy to help you.